Reviews
4.6
26,946 reviews
[Rewarded Review] UGH!!! Midnight Color 14
HannahL· Review provided by bestbuy.com · October 27, 2024
I purchased this phone less than a week ago, and I noticed this problem after I bought it when I got home, -after spending more than 5 hours total at Best Buy! My new phone has "halo" ring-shaped circular discoloration around the lens, outside of the camera's rim. This seems to be a minor cosmetic defect, but this is super frustrating after already having had a prior issue with a phone I had returned. The day before (last Saturday) I accidentally got sold a used "open box" phone, and so the next day on Sunday I returned it and exchanged it for this Midnight new iPhone 14. Between exchanging it, calling my provider for cellular, and transferring my number at the store, I spent over FIVE hours in the store, until it closed. As a busy student, I do not have time to go back to Best Buy and go again thru the drama and ordeal of exchanging my phone again and transferring the number and data, again. After already having had to make an exchange, this new iPhone 14 that I spent a lot of money on should be immaculate! The real kicker is that even if I did want to spend another whole day at Best Buy to exchange this cosmetically defective phone, I would be charged a $45 dollar "restocking fee." This is incredibly frustrating, as again, I already had an issue from Best Buy that caused my prior exchange, and now I'm stuck with a phone with a small cosmetic defect. Again, as a busy student I have no time or energy (or desire) to pay a restocking fee and waste another 5 hours in store to exchange the phone and transfer my phone number and data, and everything that entails. Very frustrated, but I highly doubt Best Buy as a corporation would care. This is a small problem in the grand scheme of life, but it's frustrating in consideration of the amount of time and money I've already spent in store. Maybe I should have bought my phone straight thru the Apple Store, instead of going through Best Buy.
Nice phone!
J Coston· Review provided by vzw.com · September 25, 2024
I went from an iPhone 7 to an iPhone 14...so it was quite a jump. That being said, there are many things the same, but also some things that have changed. It was fairly easy to adjust to no longer having the home button on the screen. But not so easy to adjust to the buttons on the sides of the phones. They are located slightly different, and I believe, seem smaller. Also, they are so sensitive that I find myself exiting out of screens merely because I touched one of the buttons. I'm having to adjust to 'screen shot' as well. The 2 buttons on the left of the phone are much closer than they used to be, so it's easy to hit the wrong button. I mean, who actually looks at the buttons...I'm assuming most people are like myself, and we just feel for the buttons. Or maybe I'm totally wrong on that?? The biggest plus I find is the quality of the camera. Truly a different experience! Pictures are much more vibrant and more settings to enhance the picture. I love the camera! There are other nice features...such as reminding me when the phone is too close to my face to help with eye health. I also like the Face ID feature, so I don't have to enter a passcode each time. All in all, I am really enjoying the iPhone 14. It's mostly the location and size of the buttons on the sides that seems a little annoying to me, just because I keep hitting the wrong buttons for the functions I'm trying to achieve.
Fantastic phone!
BloodRoses666· Review provided by very.co.uk · January 23, 2024
Bought with buy now pay later which has been a god send. When from an IPhone 6s to this one and the size isn't that much bigger so easy to adjust to without an ipad in your hands. Easy to learn and transfer everything over onto it. Was weird getting use to the button not being on the screen but didn't take too long to get used to. Great phone and up to date hope this lasts me as long as my other phone did (7 years) without needing to replace because of out of date software on apps etc as well as phone not failing me. I had a heart attack because on one fateful day only a month after ordering this brand new phone I was dropping toys into my kids bath and with them threw my phone into their bath, took me a good few minutes to realise my phone was under the water when playing with the water to entertain my kids. I panicked so much because I had no cover for the phone let alone water damage - thankfully!!!! No need no harm done somehow and its a miracle (because google said these phones aren't water tight to be submerged in water only waterproof from

Splatter or rain etc) I turned it off, let it dry on a towel etc and works absolutely fine - no issues at all. - that was a month ago so hopefully all is okay 👀🫣😅 all the fun of being an overwhelmed mother of twins 👍🏻🤦🏻♀😆

Highly recommend and such a great price! I manahed to source a code online i think it was signing up to the buy now pay later thing but it took off a chunk as the first order which again helped a bunch!
Too Big!
ED1· Review provided by johnlewis.com · May 4, 2024
II love iphone and automatically bought the 14 when replacing my old (but very much loved!) iphone 6.
I assumed this would be the same size as the iphone I was replacing however it is bigger, thicker and heavier. I ended up returning the 14 and getting a refurbished iphone 13 mini instead which I absolutely love.
1. I don't know why Apple felt the need to make their phones bigger as standard. If people want a big screen they can carry an ipad around with them!
2. It's annoying they have also stopped making the "mini" versions - these now cost a fortune to buy as a refurb and you can hardly find them as they are in such demand.
3. Also don't like the fact the newer version of the iphone is so much heavier. The glass construction of the newer versions much heavier than the old metal. The glass back shattered when my daughter dropped her new iphone (though Apple try to pretend it shouldn't). While I am obviously aware this is necessary for the "mag safe" charging, I'm sure most people don't actually use this and just use the cable instead. I certainly do and appreciate a lighter weight phone.
I have a feeling that I have now purchased my last iphone as the mini is obsolete and I won't be accepting the increased iphone size when I buy next time.
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